Yesterday, Rachel, Micah, and I went to see Bedtime Stories at our local theater, The Rave. Before the movie started, the kids and I noticed a rather distracting buzzing sound. I believed the noise to be coming from a busted speaker. Well, when the previews began and the sound of the movie started, the buzzing was not able to be heard above the normal volume of the movie.
About five minutes into the film, the lights came up, the movie was paused and the Rave manager came in to apologize about the buzzing sound. He gave everyone in the theater the option of seeing another movie, watching the film with the buzzing and seeing a later movie that day, or coming back later to watch the same movie at a different time. He also gave everyone in the theater a free pass to a movie at a later date. We stayed and are planning to go back at a later time.
I thought the Rave did an amazing job making it right with everyone in the theater even though no one had complained. We are now a fan of the Rave Movie Theater.
2 comments:
So I have to ask ... what was the weather like that day? Curious minds want to know.
Glad you joined the club. We've always gone to the Movies on Christmas day. For us, this year, it was The Curious Case of Benjamin Button. It was definitly curious!
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